Training and Development

Ontru offers extensive standardised and customized training options. Some of our most popular training courses cover the areas of customer services and leadership development. Program offerings include Kouzes and Posner "The Leadership Challenge", Customer Service Training and "The Five Dysfunctions of a Team".

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Talent management
strategy development and implementation

Through collaboration and analysis of your strategic goals, we assess current talent against future human resource needs to provide feedback, assessment and talent planning to ensure that your organization is well positioned for success.

Performance, Career
Coaching and Management

We offer individual and group assessments that offer insight into performance, personality and learning styles. Such analysis can be useful to enhance team effectiveness or individual career alignment.

Reward & Recognition

We design a full range of reward and recognition programs that include creative options, financial and non-financial incentives to motivate employees and recognize key performers.

Business Process Redesign

As certified process redesign and improvement professionals, we conduct business process mapping, redesign and implementation to improve operational efficiency, eliminate duplication of effort and where possible, reduce operational cost.

Project Management

Our highly organized and results-driven professionals can manage a full range of projects from concept to completion. We can develop a detailed project plan, with key milestones and deliverables, liaise with prime stakeholders, effectively resolve change management issues and monitor progress through successful completion.

Organizational and
Performance Metrics Development

Organizational performance measurement and monitoring include the development of a collection of metrics that align with the strategic and operational objectives of your organization. We can assist you with identifying measures that will add value, collecting and analyzing of data and identifying performance improvement opportunities.