Operating Principles

Hiqh quality, superior service, every time.

  • Our client’s needs are our priority; all clients are important.
  • We take pride in our work and strive to always deliver the highest quality products and services.
  • As an extension of your team, we aim to understand your business needs and strategic direction and integrate that into everything we do.
  • We’re not just a service provider, we are trusted advisors and provide critical thinking in our work.
  • We know you have a choice in providers and value that you choose us.
  • We will not always agree, however our intentions will be good and transparent.
  • We will be forthcoming with information, keeping our clients’ best interest at the fore.
  • Our clients can count on us. We understand that business needs are changing and they don’t always fit into established working hours and structures.
  • We actively seek to stay informed of leading practice and current industry trends. We welcome new and current information. When we don’t know we will seek to find the answer.
  • We think outside the box—why not?
  • Confidentiality is paramount. We do not disclose information or interactions directly or by inference.

Ontru Values

Service excellence: Our highest priority is our customers and ensuring that their HR practices drive their business objectives and goals forward.

Collaboration: We work with you to craft and implement HR programs that result in a measurable return on investment.

Accountability: To deliver “best practice” and advanced HR solutions to even the most sophisticated of HR operations, ensuring accordance with workplace legal frameworks to reduce compliance and liability risks.

Transparency: Our goal is to work with you to build truth, trust and transparency in your HR operations so that lines of communication within your business serve to provide clear, strong direction to all employees and decision makers.

Confidentiality: We understand that confidentiality is critical to the integrity of your business. Our experienced professionals work to establish procedures to safeguard all of your information for the sake of your business and your employees.